Departly by HITGOC
Built for high-converting travel sales teams

Turn travel leads into bookings without losing the plot.

Departly is a modern CRM for travel agencies to capture leads, assign agents, manage follow-ups, send proposals, track payments, and measure revenue from one polished cockpit.

Google Sheets sync
Team leader scopes
Proposal payments

Live dashboard

Departly cockpit

24 alerts

Revenue

+18%

₹37.6L

received this month

Conversion

+4%

28%

from qualified leads

Pending

-6%

₹9.1L

expected to collect

Agent performance

A1
A2
A3
A4
A5
A6

Lead health

58%
Healthy 58%
Watch 27%
At risk 15%

Revenue trend

Europe escape — quotation sent
Kerala family trip — negotiating
Dubai honeymoon — payment received

Lead response

10 min

health decay awareness

Lifecycle stages

6

from new to converted

Role control

Custom

admin, lead, agent

Revenue view

Live

received + expected

Core features

Everything a travel sales team needs after the lead arrives.

Lead command center

Capture, filter, assign, tag, and update every traveler lead from a clean pipeline table.

Agent & team leader workflows

Create teams, scope destinations, assign leads, and give team leaders only the visibility they need.

Proposal lifecycle

Build quotations, share public proposal links, track decisions, revisions, payments, and bookings.

Follow-up intelligence

Log calls, WhatsApp, meetings, outcomes, next reminders, and lifecycle timelines for every lead.

Health & qualification scoring

Lead health drops with time and improves with meaningful lifecycle progress, not vanity activity.

Revenue and profit analytics

Track received revenue, pending collections, profit margin, conversion rate, and agent targets.

Workflow

From campaign payload to paid booking.

Departly keeps the full sales motion connected: sources, campaign fields, assignment, follow-ups, proposals, decisions, payments, and reports.

Step 1

Capture

Leads flow in from API webhooks, Google Sheets, campaign links, or manual entry.

Step 2

Route

Field mapping and assignment rules send each lead to the right agent or team scope.

Step 3

Follow up

Agents call, message, and log outcomes with reminders and lifecycle timelines.

Step 4

Propose

Share quotations and public proposal links with pricing, visas, and payment schedules.

Step 5

Get paid

Payments convert the lead and flow straight into revenue and profit reports.

Lifecycle automation

Statuses that actually mean something.

Move leads with assisted automation: first follow-up pushes in progress, sent proposal marks quotation sent, negotiation outcome marks negotiating, and payments convert the lead.

Step 1

New

Just landed from any source.

Step 2

In Progress

First response logged.

Step 3

Quotation Sent

Proposal shared with traveler.

Step 4

Negotiating

Pricing and dates being worked out.

Step 5

Payment in Progress

Booking payment underway.

Step 6

Converted

Booked and counted in revenue.

Analytics

Know what each agent is really driving.

28%

Conversion

28% of qualified leads convert

tracked live across every agent and team.

360° control

Admin

Owns teams, campaigns, reports, revenue, permissions, and global lead visibility.

Scoped control

Team Leader

Sees only their teams, destinations, members, assignments, and performance reports.

Focused selling

Agent

Works assigned leads, follow-ups, proposals, notes, reminders, and payments.

Campaign-ready integrations.

Connect Google Sheets, ingest leads via API webhooks, map campaign fields, and optionally import existing sheet rows into the CRM.

Google Sheets OAuth
API payload examples
Campaign field mapping
Existing lead import

Permissions without chaos.

Create custom roles with lead visibility, assignment rights, report access, team-leader scopes, and destination-based team management.

Lead visibility

Control who sees all leads or only assigned leads.

Team scopes

Limit team leaders to their agents and destinations.

Dashboard access

Show tools based on each role's permissions.

Report access

Grant performance and revenue insights selectively.

Launch ready

Ready to run travel sales like a real operating system?

Give admins, team leaders, and agents one shared workflow from first message to final payment.

Departly | Travel Sales CRM